Live Chat Hosted vs Self-Hosted which one is better
Which solution is better Hosted or Self-Hosted Live Chat ? We get this question all the time and the answer is not so simple.
We always thing that the best way to find a good answer is to compare both kind of Live Chat solutions in order to know which one fit better to your needs.
Run in your own server
The information remains in your server
You own the chats
Server Self Administration
You own the Software
The performance of the chat depend of your hosting resources
The ability of the Live Chat System depend of your hosting
HostedRun on a different server
The informaton remains on a different server
You don't own the chats
You rent a service
Scalable with a fee
Server is administration by Expert
You don't own the softwre
The performance of the chat do not depend of your hosting
The ability of the Live Chat do not depend of your hosting
The best Live Chat solution depend of your needs and resources but hosting your own Live Chat service takes a bit of work, but the benefits often outweigh.
In some cases, it's about keeping your data private. In others, it's about having complete control and in the major cases is to reduce the expenses