Agent mobile app push notification support (APN)

The Support Panel Mobile includes a powerful new feature the support of push notifications.

live chat session

This feature allow to be ONLINE on the Live Chat and get chat request and new messages even when the agent is not actively using the app.

How it work:

The operation of the mobile app is exactly the same, you need to go online and leave the app working. during the time the app can go down but this still alert of the notifications from your site.

live chat agent app

If a new visitor ask chat you will get the sound and visual alert, then you will start the connection of the app.

live chat agent app visitors track

Key Features:

Allow to be ONLINE without really be ONLINE on the Live Chat server ( Passive Mode).

Reduce server consumption and data plan on your cell.

Push Notifications app

Support Panel Mobile App for Android Phone and Tablet

  • Apple Store : Iphone and Ipad
  • Google Play Store : Phone and Tablet
  • Tags: Joomla WordPress LiveCHat Live Support agent