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You can enable easily the chat button in a static position.
Follow the next steps :
1. Go to the Section "Manage Domains".
2. Locate the column "tracking Module" and click over the module generation link.
3. First you need to select the right Joomla version for the new module.
4. Generate and download the new tracking module.
5. Go to Extension Manager and install the tracking module like any other module.
6. Edit the new installed module and set the position as : debug, right or left.remember each
template have differents position and "debug" , "right" or "left" can't be available.
7. Select the right position for your site needs from the "absolute positions".
8. Set the module ON.
9. Check the tracking module.