After install the LiveHelp Server in my Hostgator hosting this not work

If you install and configure your LiveHelp Serevr and you can't see the status image indicator in your homepage, normally this is a permissions problem.

You need to contact your hosting support and request to aply the follow permissions to the directory and files in : /components/com_activehelper_livehelp/server/.

Folders needs to be at 755, files at 644

permissions problem

This is a normally inconvenient in Hostgator hosting accounts, but the hostgator support team fix this issue quickly.