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The process to install the ActiveHelper Live Chat Component Extension is very easy and you can get in a few steps:
Log into Joomla backend (Admin Area) and click over the Extensions menu option "manage".
On the search box enter "live chat" or "activehelper live chat" and press enter.
When you find the ActiveHelper Live Chat Component click on the description.
Then click on the button "Install".
Comfirm the installation of the Live Chat Component package.
Check the installation log, this need to be success in order to activate the component under the components menu.
Now you finished with the basic installation of the ActiveHelper Live Chat Component on Joomla 3.x or higher remember the Live Chat component is available for Joomla 1.5x, 2.5x and 3.0x.