Benefits
1Unlimited Domains : With our incredible multiple domains feature, it's easier to manage all your internet sites in Joomla, in any other CMS or regular page.
2 Unlimited Agents : The number of agents isn't a limitation in our Live Chat solution thanks to the unlimited agents feature.
3 Real Joomla Integration : The LiveHelp Server is like any other extension in Joomla that can be easily installed as a component available for versions 1.5 and above.
4 Chat from Anywhere : Monitor your visitors from the comfort of your desktop. If you're outside of the office you can also observe visitors from your iPhone/iPad, Android or PlayBook.
5 Highly Customizable : From displaying photos for each customer service agent to a complete logo re-branding
6 Easy to Install and Configure : Install and manage the LiveHelp Server as you would any other component in Joomla.
Features
Joomla Integration
The LiveHelp Server is an extension that can be easily installed from the admin area. The LiveHelp server Installer is a component available for Joomla versions 1.5, 2.5 , 3.0 and higher.
Chat Anywhere
Your agents will be able to answer a chat whether they're on their desktop, a cellphone or tablet with Support Panel Desktop and Mobile available for Windows, MAC, IOS, Android and QNX.
Proactive Options
Turning visitors into customers is very simple thanks to the ability to send invitations and messages to your visitors while they're navigating your site.
Customization
Giving Live Chat the same look and feel of your site is very simple thanks to all of the customization tools available, including the re-branding feature
Language Support
Live Chat comes with support for 28 languages, as well as UTF-8 support, which ensures that both the images displayed on screen and the chat are in the same language
Easy to Setup
The LiveHelp Server setup only takes a few minutes. Remember that as a Joomla extension all setup is done from the Components menu in the Joomla Admin area
Downloads
The following are all of the available ways to get The LiveHelp Server , the Support Panel Desktop and Mobile. Remember to download the correct version of the LiveHelp Server according to your version of Joomla. Last update : 5-9-2013
| LiveHelp Server | Support Panel Desktop | Support Panel Mobile |
|---|---|---|
| Joomla 1.5 | Windows XP and 7 | iPhone and iPad |
| Joomla 1.6 , 1.7 and 2.5 | MAC up to Lion | Android |
| Joomla 3.0 or higher | BlackBerry PlayBook |
Buy
For the money, we believe that we have the most robust, scalable and flexible solution on the Joomla market today. Please choose the option that will best meet your company's needs.
- Unlimited Domains
- Unlimited Agentsl
- 12 months Support
- Lifetime License
- Standard Support
- $74.95
- Unlimited Domains
- Unlimited Agents
- 12 months Support
- Lifetime License
- Premium Support
- $99.95
Customer Buzz
I purchase the activehelper component since im french i was needeing support to confirgure the product and it was one of the best support i ever saw thank's to Peter he gave me the help that i need.
Bought it last week after a long search for a good online support program. Installation was very easy and there is a very well documented page for the starters.
