How to deploy the chat button on a external site from WordPress

Since the release of the LiveHelp Server ver 3.5 the tracking script generation include a new parameter, the footer position.

Generates the tracking script is very simple and is the same process for Joomla and Wordpress, the result is a regular Javascript code that can be inserted between different CMS or regular HTML sites.

Tracking script Generation :

WordPress

1. Go to dashboard on the WordPress admin area.

2. Go to the section Manage Domains

domains

3. Click over the link "Generate Script"

4. Select the regular parameter and set the footer option if you want.

script generation

5. Copy the script below in a standard notepad and been ready to deploy.

Tracking script deploy :

Joomla

1. Go to the Joomla admin area:

2. Go to the Module Manager:

3. Click over the button "New"

new module

4. Click over the option "custom HTML"

5. Set the basic module setting like the name and position and pages.

6. Finally paste the javacsript code into the blank editor, remember if you are using an special editor you need to change to no editor while you are doing the module creation.

7. Save and test the new module.

new module

Regular HTML with a Template file

1. Edit the template file

2. Insert the javacsript code wherever you want to show the chat button

3. Save the changes and reload the page.

Regular HTML without a Template file

1. Edit each file where you want to show the chat button.

2. Insert the javacsript code wherever you want to show the chat button

3. Save the changes and reload the page.