The installation of the tracking script on your website is a simple process in a wordpress enviroment.
You have three ways to install the tracking script:
First go to the option manage domains
If the domain name is the same that wordpress you simple can install by clicking in the option "configure widget
Then you can setup the ActiveHelper LiveHelp widget like another widget.
If tracking script is for a domain in a different wordpress installation you can download the widget by clicking in the option "download widget.
Then you can install and setup the ActiveHelper LiveHelp widget like another widget.
If tracking script is for a domain that not work in a joomla enviroment you can generate the trackign script by clicking in the option "Generate script.
Then you can insert the tracking script in your site.