Live Chat Offline Messages How works?

The offline messages option allow to get messages from your visitors when your chat status is OFFLINE.

How to setup the mailbox?

  • Enter to the admin area of the CMS.
  • Enter to the Live Chat Server dashboard.
  • Live Chat dashboard

  • Go to the section manage domains.
  • manage domains

  • Click under the button "settings".
  • Go to the tab "email".
  • Setup your own mailbox.
  • domain settings

  • Save the configuration.
  • How to check the messages on the desktop app?

  • You can set the offline messages log below the " mail box" settings under the domain settings section.
  • On the desktop app tab "offline messages" you can read the messgaes.
  • domain settings