I cant see the dashboard in the Joomla area

If you can't see the dashboard on the Joomla admin area maybe you have a conflict with another extension.

Cause

We found that when you have installed the sobipro this can cause the problem.

Solution

The solution is uninstall the SobiPro and install the LiveHelp Server and setup, without SobiPro the dashboard should be work fine.

Alternative Solution

Install the LiveHelp Server in a sub-domain or sub folder with a basic joomla installation and from there manage your sites, this is a very common way that many users use. example : livehelp.mysite.com