Fatal error: Call to a member function load() on a non-object in

When I try to enter to the LiveHelp Server admin area I get the follow error message : "Fatal error: Call to a member function load() on a non-object in"

The LiveHelp Server has conflict with the Khepri administrator template, this issue is very common with many other components in joomla.

We also find that the SobiPro genrate the same problem with the Joomla base API.