After install the LiveHelp Server in my hosting I can't see the chat image

If you install and configure your LiveHelp Server and you can't see the status image indicator in your homepage, normally this is a permissions problem.

You need to aply the follow permissions to the directory and files in : /administrator/components/com_activehelper_livehelp/server/.

Folders needs to be at 755, files at 644

permissions problem

If you execute the follow script and receive the error message "internal server error" the problem still persist. To test the script use your domain url + /administrator/components/com_activehelper_livehelp/server/import/javascript.php